Terms and Conditions

If you wish to do business with Chems.ca, you must read our Terms & Conditions in its entirety.

Terms & Conditions

Using the Chems.ca (referred to within this text as “we” or “us”) website constitutes the user’s acceptance of the following Terms and Conditions as a whole. Any communication with Chems.ca will also stand as acceptance of the terms in their entirety.

The information and/or products being sold on Chems.ca are for informational, laboratory, educational and scientific purposes only. The products that Chems.ca offer are strictly to be used for in-vitro research only. Meaning no veterinary (animal) or human research is permitted in any circumstance. We are not responsible for the actions of groups, businesses or individuals who purchase our product.

When inquiring or purchasing any of the research chemicals from Chems.ca, you agree that we will not accept responsibility for harm as a result of improper use of these research chemicals. The customer acknowledges that there are risks involved with the handling of these compounds.

When inquiring or purchasing any of the compounds from Chems.ca, it is the sole responsibility of the customer to be aware of the laws governing the importation and possession of the products ordered. You will be deemed to have verified the legal status of imported compounds in your country and agree that imported compounds are being tested with proper safety precautions. You agree that any potentially harmful research will not take place. Customers who purchase our research chemicals are assumed to have adequate training to safely handle these compounds.

The Compounds sold by Chems.ca are not scheduled or controlled in the country of Canada. It is strictly the buyer’s responsibility to ensure the legality of his/her purchase in their given jurisdiction. We (Chems.ca) do not make any claims of legal status of any of our products in any Province, municipality or Country.

You must be over the age of 19 in order to view our website (Chems.ca) and over the age of 21 if you reside outside of Canada. You must confirm your date of birth before entering the website, the information provided by the customer will be considered accurate and truthful. Chems.ca are not held liable for any false information provided to gain entry to the website. Chems.ca will not be responsible or held liable for any false or untruthful information provided by the customer in question. Any indication of customers not adhering to our terms and conditions will be issued a refund and will be permanently banned from our website (Chems.ca).

Privacy Policy

Chems.ca does not and will not resell any personal information to any 3rd party source. Your right to privacy is important to us and we will do everything in our power to keep it that way. No information will be shared to any outside source unless we are instructed to do so through a legal warrant.

Payment & Refunds

ALL SHIPPED ORDERS ARE FINAL! NO REFUND. NO EXCHANGE. NO IN-STORE CREDIT.

Only Tracked shipments are guaranteed. If you do not pay for tracked shipping, we cannot guarantee the delivery of your order.

Conditions that VOID the one-time re-shipping policy:

We cannot provide any resolution unless you provide proof that you are a registered mail recipient at the address provided on your order.

Payment Options

Interac E Transfer

Available only for clients with a Canadian bank account.

Cryptocurrency

We accept BTC (Bitcoin), ETH (Ethereum), and LTC (Litecoin) during checkout. No need for a specific payment account. Wallet address provided during transaction. Purchase cryptocurrency via exchanges like Coinbase or Binance; be aware of possible fees. Given currency value fluctuations, consider buying about 5% more than the transaction amount.

Credit Card

An alternative for those unable to use Cryptocurrency or Interac E-Transfer. This method incurs a 15% fee. After checkout, an Order Confirmation email will guide you to our payment portal for completion.

Shipping

Quick and Easy Shipping

Good news: place and pay for your order between Monday and Friday before 8:00 AM EST, and it ships out that same day. For any payments that come in after 8:00 AM EST, we’ll get your order out the next business day.

Shipping Details – What to Expect

We send orders via Standard Letter Mail which usually takes 4-7 business days for our
Canadian customers, and approximately 2-3 weeks for those located internationally. If you’re in
Canada and want to track your package, we offer an Xpresspost option. Sorry to our
international customers, tracked shipping is only available within Canada.

Guaranteed Delivery with Tracked Shipping

Just so you know, we guarantee the delivery for orders with tracked shipping. So, if you’re in Canada and want that extra security, make sure to choose Xpresspost at checkout! Check out our Terms and Conditions for all the details.