Terms and Conditions
If you wish to do business with Chems.ca, you must read our Terms & Conditions in its entirety.
Terms & Conditions
Using the Chems.ca (referred to within this text as “we” or “us”) website constitutes the user’s acceptance of the following Terms and Conditions as a whole. Any communication with Chems.ca will also stand as acceptance of the terms in their entirety.
The information and/or products being sold on Chems.ca are for informational, laboratory, educational and scientific purposes only. The products that Chems.ca offer are strictly to be used for in-vitro research only. Meaning no veterinary (animal) or human research is permitted in any circumstance. We are not responsible for the actions of groups, businesses or individuals who purchase our product.
When inquiring or purchasing any of the research chemicals from Chems.ca, you agree that we will not accept responsibility for harm as a result of improper use of these research chemicals. The customer acknowledges that there are risks involved with the handling of these compounds.
When inquiring or purchasing any of the compounds from Chems.ca, it is the sole responsibility of the customer to be aware of the laws governing the importation and possession of the products ordered. You will be deemed to have verified the legal status of imported compounds in your country and agree that imported compounds are being tested with proper safety precautions. You agree that any potentially harmful research will not take place. Customers who purchase our research chemicals are assumed to have adequate training to safely handle these compounds.
The Compounds sold by Chems.ca are not scheduled or controlled in the country of Canada. It is strictly the buyer’s responsibility to ensure the legality of his/her purchase in their given jurisdiction. We (Chems.ca) do not make any claims of legal status of any of our products in any Province, municipality or Country.
You must be over the age of 19 in order to view our website (Chems.ca) and over the age of 21 if you reside outside of Canada. You must confirm your date of birth before entering the website, the information provided by the customer will be considered accurate and truthful. Chems.ca are not held liable for any false information provided to gain entry to the website. Chems.ca will not be responsible or held liable for any false or untruthful information provided by the customer in question. Any indication of customers not adhering to our terms and conditions will be issued a refund and will be permanently banned from our website (Chems.ca).
Payment & Refunds
ALL SHIPPED ORDERS ARE FINAL! NO REFUND. NO EXCHANGE. NO IN-STORE CREDIT.
Only Tracked shipments are guaranteed. If you do not pay for tracked shipping, we cannot guarantee the delivery of your order.
Conditions that VOID the one-time re-shipping policy:
- We cannot provide any resolution unless you provide proof that you are a registered mail recipient at the address provided on your order.
All payments are taken via Interact E-Transfer and we also accept Cryptocurrency Payments.
Payment instructions will be sent to your email upon checkout. All orders will be processed and shipped within 24 hours. Any payment not received after 48 hours will be cancelled.
For obvious reasons we will not accept any form of returns for any product.
Click here for more information on how to use these payment methods.
- We ship WORLDWIDE!
- All orders placed and paid for between Monday and Friday before 8am EST will be shipped on the same day. Payments made after 8am EST will be shipped the following business day.
- All orders are shipped via Standard Letter Mail and usually take 4-7 business days to arrive for Canadian addresses, and on average 2 to 3 weeks if you live outside of Canada. We offer a tracked shipping option via Xpresspost exclusively to Canadian addresses. If you live outside of Canada there is no option for tracked shipping.
- We guarantee the delivery of every order. Certain conditions apply. See our Terms and Conditions for more information.
- Please be vigilant while entering your correct shipping address upon checkout. We will not reship or refund any orders shipped to an incorrect address.